Procedure manuals, unlike policy manuals, give the specific duties and requirements for various management procedures. The SGM procedure manual CD can quickly be converted into a manual that is specific to your company. It contains hundreds of pages of operational regulations and procedures second to none. Below is the index listing, which lists some of the topics in each section.

• Accounting
• Administration
• Dispatchers
• Human Resources
• Maintenance
• Patrol and Sales

Below is the index listing, which lists some of the topics in each section.

Accounting

• Collections
  
• Payroll
  
• Employee loans
  
• Financial statements
  
• Garnish salaries
  
• Holiday pay
  
• Invoicing
  
• Licensing
  
• Overtime
  
• Pay raises
  
• Purchasing
  
• Recruit bonus
  
• Salaried employees
  
• Hourly employees
  
• Attendance and more…
  

Administration

• Client service report
  
• Complaint procedures
  
• Confidentially
  
• Suspension procedures
  
• Executive management
  
• Daily reports
  
• Idea critique
  
• Memorandums
  
• Office routing slips
  
• Code of conduct
  
• Positive reinforcement
  
• Contract procedures
  
• Post instructions
  
• Late and no show
  
• Ordering and printing forms
  
• Removal of files
  
• Staff meetings
  
• Transmittal letters
  
• Time checks
  

Dispatchers

• Personnel
  
• Telephone etiquette
  
• Alarm notification
  
• Computer failure
  
• Back up systems
  
• Building entry requirements
  
• Electrical failure
  
• Time change
  
• Checking on and off security officers
  
• Radio channels

Human Resources

• Hiring new employees
  
• Annual and sick leave
  
• Licensing
  
• Issue
  
• Renewal
  
• ID number system
  
• Guard of the month
  
• Personnel jackets
  
• Training classes
  
• Workmen's compensation
  
• Unemployment and more…
  

Maintenance

• Damage and loss of equipment
  
• Equipment control
  
• Duplication equipment
  
• Equipment retrieval
  
• Inventory control
  
• Key control and systems
  
• Mail
  
• Name tags
  
• Pagers
  
• Post equipment
  
• Property custody
  
• Radios
  
• Retention time table
  
• Telephone system
  
• Uniforms
  
• Vehicles
  
• Weapons and more..

Patrol and Sales

• Code of conduct
  
• Court appearance
  
• Escorts
  
• Incident reports
  
• Notifications
  
• Post orientation
  
• Patrol checks
  
• Sign In logs
  
• Problem cards
  
• Equipment responsibility
  
• Scheduling
  
• Sector supervisors
  
• Daily log
  
• Service request
  
• Supervisor inspections
  
• Supervisor on post report
  
• Towing vehicles
  
• Transporting officers
  
• Uniform of the day
  
• Dress code
  
• Vehicle assignments
  
• Vehicle inspections
  
• Warning notices
  
• Watch commander reports
  
• Weapon procedures and more…