Patrolling is the heart of a security officer's duties. There are so many variations and duties involved that we made this a two-session module in order to cover as many topics as possible. The sessions are 48 minutes long. They cover most of the major concerns that security guard services face everyday. It gets to the point and is enhanced with video action throughout as the subject is being discussed. The following is just a partial list of the topics covered:

• Post orders
• The importance of your company's policies and procedures
• The purpose of patrolling
• Equipment used to patrol such as nightsticks, guard tour systems, etc.
• Fire extinguisher basics
• Alarm systems
• How to handle emergencies
• How to spot safety hazards
  
• How to report incidents and situations
• When to make a report
  
• Protecting the customer's assets
  
• What a deterrent is and how to use it to their best advantage
  
• Public relations
  
• How to take a report
  
• Answering the telephone
  
• How to use the senses including common sense
  
• Patrolling techniques and avoiding patterns
  
• Patrolling with guard tour systems
  
• Using the uniform as a deterrent
  
• Using a notebook
  
• Basic law of arrest
  
• Locating safety hazards
  
• Inside patrol versus outside patrols
  
• Bomb threats
  
• Parking lot and parking rules
  
• Key control
  
• Emergency situations
  
• Locking and unlocking procedures
  
• Fire hazards
  
• Using fire extinguishers
  
• Fire equipment, sprinklers, standpipes
  
• And more …